This is the web site of Valley Feed & Supply, Inc.

Our postal address is 368 N Yarbrough Dr. El Paso, TX, 79915

We can be reached via e-mail at contact@petsbarn.com or you can reach us by telephone at 915-595-2917

Cookies
With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart, record past activity at a site in order to provide better service when visitors return to our site .

Email Notifications
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.

Advertising
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

Privacy Policy Changes
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically.

Stored Information
If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, communications that the consumer/visitor has directed to the site.

Consumers can have this information corrected by sending us e-mail at the above address.

Security
With respect to security: When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server. We have appropriate security measures in place in our hosting facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

General Contest Terms and Conditions
1. Entrants must enter as required in the contest announcement in order to be eligible.

2. All winners will be notified via e-mail. If the winner does not respond to the notification within five (5) business days, another winner will be chosen. Failure to respond within five (5) business days shall mean that the winner forfeits the prize.

3. Only one entry per person will be considered for contest entry unless the contest announcement specifically says that multiple entries are allowed.

4. All photos, drawings, text, and any other content or information (collectively and severally, “Materials”) submitted by you to Activa® Premium Pet Food shall become the sole and exclusive property of Valley Feed & Supply, Inc., and Valley Feed & Supply, Inc. shall have no obligation to preserve, return, or otherwise make available to you or others any Materials.

Valley Feed & Supply, Inc. may use, reproduce, edit, display, transmit, prepare derivative works of, modify, publish, and otherwise make use of Materials in any and all media, whether now known or hereinafter created—throughout the world and for any purpose—without compensation to you of any kind.
5. By submitting Materials to Valley Feed & Supply, Inc., you represent and warrant that the Materials do not infringe any copyright, trademark, property rights, rights of privacy or publicity of any person, or any other right of any third party and that you have the full and unrestricted right to transfer the Materials to Valley Feed & Supply, Inc. free and clear of any claims or encumbrances.

6. You acknowledge and agree that Valley Feed & Supply, Inc. shall have no obligation to post, display, or otherwise make publicly available any Materials submitted by you.

7. You acknowledge and agree that Materials submitted by you may be made available by Valley Feed & Supply, Inc. for viewing, rating, reviewing, and commenting by the public. You acknowledge that comments or ratings that you disagree with or are unhappy about may be published or otherwise become associated with Materials that you submit to Valley Feed & Supply, Inc.. By submitting Materials to Valley Feed & Supply, Inc., you waive any privacy expectations that you may have with respect to the Materials.

8. You agree to hold Valley Feed & Supply, Inc. and its officers, directors, employees, agents, successors, and assigns harmless from and against—and hereby waive any right to pursue—any claims of any nature arising in connection with Valley Feed & Supply, Inc. use of the Materials submitted to Valley Feed & Supply, Inc. and used in any manner in Valley Feed & Supply, Inc. sole and absolute discretion.

9. Contests involving evaluations of Materials submitted as part of the contest will be judged entirely in the sole and absolute discretion of Valley Feed & Supply, Inc.. Decisions by Valley Feed & Supply, Inc. are final.

10. All entrants and winners must be at least 18 years of age, unless otherwise stated or posted.

11. Winners may not request substitutions of prize winnings. All winners are solely responsible for any and all taxes and/or fees as well as all additional costs that may be incurred.

12. Neither Valley Feed & Supply, Inc. nor its officers, directors, employees, agents, successors, or assigns shall be liable for any warranty, costs, damage, injury, or any other claims incurred as a result of the usage of a prize by any winner including but in no way limited to each and every aspect of the taking of a trip or tour as part of a contest prize. Valley Feed & Supply, Inc. is not liable for any loss arising out of or in connection with any contest promoted by Valley Feed & Supply, Inc..

13. If the specified prize becomes unavailable for any reason, Valley Feed & Supply, Inc. in its sole and absolute discretion may substitute a prize of like or equal value.

14. A contest is null and void in any jurisdiction where prohibited by law.

15. Valley Feed & Supply, Inc. reserves the right in its sole and absolute discretion to terminate any contest at any time without prior notice.

16. Valley Feed & Supply, Inc. reserves the right in its sole and absolute discretion to alter any contest rules at any time.

17. By entering a contest, you conclusively are deemed to have agreed to be bound by these contest rules and terms and conditions as well as by any rules specific to such contest. This is an irrevocable condition of entry.

18. The following criteria apply:

a. In contests in which winners are selected at random, the odds of winning depend upon the number of entries received and cannot be determined in advance.
b. In contests in which winners are selected based upon skill or accomplishments, winners will be chosen by Valley Feed & Supply, Inc. on the merits of each entry, in Valley Feed & Supply, Inc. sole and absolute discretion.
c. In contests in which winners are selected on the basis of being the nth person to complete a stated action, the winner shall be that person provided that he or she validly completes the action, validity being determined by Valley Feed & Supply, Inc., in its sole and absolute discretion.
d. In contests and polls in which Valley Feed & Supply, Inc. solicits votes by the public to help decide the winner, while the results of such polls may be a considered factor in determining the winner, the winner will ultimately be selected by Valley Feed & Supply, Inc. in its sole and absolute discretion.
19. No purchase or payment of any consideration is necessary to enter a contest unless otherwise noted.

20. Except in the case of contests in which winners are selected as outlined in clause 18(c), each contest will state a deadline for entry and the date when the winner(s) will be announced. Winners of contests run in accordance with clause 18(c) will be announced the day the action is completed. A list of winner(s) may be obtained by sending a self-addressed, stamped (first-class postage) envelope to Valley Feed & Supply, Inc. and requesting the list.

21. Valley Feed & Supply, Inc. reserves the right to condition the award of prizes upon the execution by the winner(s) of a publicity release. Notwithstanding this reserved right, entry is conclusively deemed to be permission by the entrant to use the entrant’s name (without compensation to the entrant) if the entrant is a winner to publicize the contest and otherwise, as determined by Valley Feed & Supply, Inc., unless prohibited by law.

22. Valley Feed & Supply, Inc. reserves the right to require the winner to execute an affidavit of eligibility as a sworn document and provide other proof of eligibility as a condition of receipt of the prize or award.

Pet’s Barn Messaging and Promotional Email Terms & Conditions

Updated on September 18, 2024 (“Effective Date”).

You agree to receive recurring automated promotional and personalized marketing text (e.g., SMS and MMS) messages (e.g. cart reminders) from Pet’s Barn, including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate. Consent to receive automated marketing text messages is not a condition of any purchase. Msg & Data rates may apply. You agree to receive recurring automated promotional emails send from Pet’s Barn to the email address you provided when signing up or any other email that you designate. Consent to receive automated promotional emails is not a condition of any purchase.

Message frequency will vary. Pet’s Barn reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. Pet’s Barn also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do so. Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Pet’s Barn, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages.

Collection of Information

We collect various information from and about you, including information you directly provide when you use the Messaging Service. For example, we collect the phone number and/or email address you provided when signing up for the Messaging Service. When you send messages via the Messaging Service, we will also collect your messaging history and any information included in those messages. We may also collect information about you using cookies or similar technologies. Cookies are pieces of information that are stored by your browser on the hard drive or memory of your device. Cookies enable personalization of your experience on the Messaging Service. For example, we use cookies to track the items in your Shopping Cart and may use that information to send you triggered text campaigns (e.g., sending you personalized text messages such as shopping cart reminders). If you abandon a browser window open to our website, we may send you triggered text campaigns relating to browser abandonment. You consent to receive all such text messages.

You also agree to our Pet’s Barn Terms of Use and our Pet’s Barn Privacy Policy

We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

Cancellation

Text the keyword STOP, END, CANCEL, UNSUBSCRIBE or QUIT to our shortcode to cancel. After texting STOP, END, CANCEL, UNSUBSCRIBE or QUIT to our shortcode you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP, END, CANCEL, UNSUBSCRIBE or QUIT keyword commands and agree that Pet’s Barn and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Pet’s Barn through any other programs you have joined until you separately unsubscribe from those programs.

Customer Care

If you are experiencing any problems, please email contactus@petsbarn.com, and we will do our best to assist you.

Contact

This message program is a service of Pet’s Barn, located at 368 N Yarbrough El Paso Texas US 79915

Dispute Resolution

1. General. In the interest of resolving disputes between you and Pet’s Barn in the most expedient and cost effective manner, you and Pet’s Barn agree that any dispute arising out of or in any way related to these messaging terms and conditions ("Messaging Terms") or your receipt of text messages from Pet’s Barn or its service providers will be resolved by binding arbitration. Arbitration is less formal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and can be subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. This agreement to arbitrate disputes includes all claims arising out of or in any way related to these Messaging Terms, or your receipt of text messages from Pet’s Barn or its service providers whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of when a claim arises. YOU UNDERSTAND AND AGREE THAT, BY AGREEING TO THESE MESSAGING TERMS, YOU AND Pet’s Barn ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION AND THAT THESE MESSAGING TERMS SHALL BE SUBJECT TO AND GOVERNED BY THE FEDERAL ARBITRATION ACT.

2. Exceptions. Notwithstanding subsection (a) above, nothing in these Messaging Terms will be deemed to waive, preclude, or otherwise limit the right of you or Pet’s Barn to: (i) bring an individual action in small claims court; (ii) pursue an enforcement action through the applicable federal, state, or local agency if that action is available; (iii) seek injunctive relief in aid of arbitration from a court of competent jurisdiction; or (iv) file suit in a court of law to address an intellectual property infringement claim.

3. Arbitrator. Any arbitration between you and Pet’s Barn will be governed by the Federal Arbitration Act and the Commercial Dispute Resolution Procedures and Supplementary Procedures for Consumer Related Disputes (collectively, "AAA Rules") of the American Arbitration Association ("AAA"), as modified by these Messaging Terms, and will be administered by the AAA. The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by contacting Pet’s Barn. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement.

4. Notice; Process. If you or Pet’s Barn intends to seek arbitration, then the party seeking arbitration must first send a written notice of the dispute to the other party by U.S. Mail ("Notice"). Pet’s Barn address for Notice is:368 N Yarbrough El Paso Texas US 79915, Attn: President. The Notice must: (i) describe the nature and basis of the claim or dispute; and (ii) set forth the specific relief sought ("Demand"). You and Pet’s Barn will make good faith efforts to resolve the claim directly, but if you and Pet’s Barn do not reach an agreement to do so within 30 days after the Notice is received, you or Pet’s Barn may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by you or Pet’s Barn must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. (e) Fees. If you commence arbitration in accordance with these Messaging Terms, Pet’s Barn will reimburse you for your payment of the filing fee, unless your claim is for more than $15,000 or as set forth below, in which case the payment of any fees will be decided by the AAA Rules. If the claim is for $15,000 or less, you may choose whether the arbitration will be conducted: (i) solely on the basis of documents submitted to the arbitrator; (ii) through a non-appearance based telephone hearing; or (iii) by an in-person hearing as established by the AAA Rules. If the arbitrator finds that either the substance of your claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA Rules. In that case, you agree to reimburse Pet’s Barn for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. You and Pet’s Barn agree that such written decision, and information exchanged during arbitration, will be kept confidential except to the extent necessary to enforce or permit limited judicial review of the award. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from you or Pet’s Barn made within 14 days of the arbitrator's ruling on the merits.

5. No Class Actions. YOU AND Pet’s Barn AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Pet’s Barn agree otherwise in a signed writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

6. Modifications to this Arbitration Provision. Notwithstanding anything to the contrary in these Messaging Terms, if Pet’s Barn makes any future change to this arbitration provision, other than a change to Pet’s Barn address for Notice, you may reject the change by sending us written notice within 30 days of the change to Pet’s Barn address for Notice, in which case this arbitration provision, as in effect immediately prior to the changes you rejected, will continue to govern any disputes between you and Pet’s Barn.

7. Enforceability. If an arbitrator decides that applicable law precludes enforcement of any of the limitations of subsection (f) above (addressing class, representative and consolidated proceedings) as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and brought in court. If any other provision of these Messaging Terms is found to be unenforceable, the applicable provision shall be deemed stricken and the remainder of these Messaging Terms shall remain in full force and effect.